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terms & conditions

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Policies, Terms & Conditions

Payment Terms:

A 25% deposit or full payment in advance will be collected at the time of reservation, depending on the rate plan selected.

Cancellation Terms:

If you cancel your reservation, your full payment or deposit is non-refundable. 

If you cancel within 3 days from due date of arrival or in the case of no-show, cancellation fee is 100% of accommodation cost. 

In the case of long stay 28+ or 42+ rate plans, if you cancel within 21 days from due date of arrival or in the case of no-show, cancellation fee is 100% of accommodation cost.

NB. For DETAILED PAYMENT AND CANCELLATION POLICIES, please refer to the end of this section.

Children and Extra Beds Policy:

Children over three years count towards the occupancy stipulated per apartment. One child under three can stay free of charge using existing bedding or a cot. 

No extra beds are available

Pet Policy: 

No pets are allowed

Smoking Policy: 

The entire hotel operates a non-smoking policy. Smoking is restricted to outdoor areas only.

Check In Time: 13:00h

Check Out Time: 11:00h

 

Activities and Packages Disclaimer:

In relation to any activities and packages appearing on this website and online booking engine, please note that Park Lane Aparthotel is offering a ticketing service only on behalf of an external service provider that Park Lane Aparthotel and Bongal Ltd are not directly affiliated with. Therefore Park Lane Aparthotel and Bongal Ltd cannot be held liable for any accidents or loss by a customer while using any such services. Booking such a service via the Park Lane website or front desk is, in itself, with this understanding, and implies acceptance to indemnify Park Lane Aparthotel and Bongal Ltd from any liability whatsoever.


Detailed Payment and Cancellation Policies

5 for 4 Discount Rate

Payment Policy: 
25% of your total accommodation will be collected as a non- refundable deposit at time of booking.

Cancellation Policy: 
If cancelled up to 3 days before date of arrival, deposit will be retained. 
If cancelled later or in the case of no show, full payment will be charged.

Standard Non-Refundable Full Payment

Payment Policy: 
Full payment will be collected at the time of reservation.

Cancellation Policy: 
If you cancel your reservation, your full payment is non- refundable.

Long Stay Special Saver Rate

Payment Policy: 
Long Stay Special Rates are applicable for bookings of over 28 nights or 42 nights. 25% of your total accommodation will be collected as a non-refundable deposit at time of booking.

Cancellation Policy: 
If cancelled at any time up to 21 days before arrival date, your deposit is non-refundable. 
If cancelled later and in case of no-show, 100% of all nights will be charged.